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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Long

July 25, 2025

5  out of  5
rating by Steve Long
"We were in a storm a couple years ago A tree fell on our truck $20,000 damage State Farm covered it without problem We could not have been happier with them"
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Green Edison

July 25, 2025

5  out of  5
rating by Green Edison
"Through both business and personal experience, I’ve worked with many insurance companies. Jeff Mossman is the best agent I’ve had by a wide margin. I can't say enough good things about Jeff and Chris. I highly recommend them!"
We responded:
"Thanks for the kind words Kevin! We have always loved being your local Agency!! "
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Suzanne Rendon

July 14, 2025

5  out of  5
rating by Suzanne Rendon
"I love being able to sit down and have someone explain everything to me. It was very nice to have transparency on the information in the policy. Krissy made switching so easy and she is so wonderful to talk to. I am very confident we made the right decision to get State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rachel Hoagland

July 7, 2025

5  out of  5
rating by Rachel Hoagland
"At State Farm in Jacksonville IL, Jeff Mossman and his staff are really nice and are very prompt with returning calls and helping in any way they can."
We responded:
"Thank you Rachel!! We appreciate your kind words and take serving you and our customers very seriously! "
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Laura Strattman

July 7, 2025

5  out of  5
rating by Laura Strattman
"We have been with Jeff for years. He and his staff are very kind and quick to get back with you. And, their first concern if you have a claim is your well-being."
We responded:
"Thank you Laura!! We have always valued our relationship with you and it's an honor to be your local insurance advisors and friends!!! "
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Janis Lockwood

June 18, 2025

5  out of  5
rating by Janis Lockwood
"Very professional, immediate service which has been our experience since being with Mossman for years! Very helpful!"
We responded:
"Thank you Janis!!! We have always valued our relationship with you and love being your local Agency!"
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Jake Bryan

May 27, 2025

5  out of  5
rating by Jake Bryan
"Unbelievable service and the rates are unmatched!"
We responded:
"Thank you Jake!!! "
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Mabel Osuna

May 19, 2025

5  out of  5
rating by Mabel Osuna
"This agency are the best. Very helpful and knowledgeable. Thank you!!"
We responded:
"Thank you Mabel!! We love being your local advisors!"
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adrian brogdon

May 16, 2025

5  out of  5
rating by adrian brogdon
"The Jeff Mossman Insurance Agency in Jacksonville is more than just a State Farm office. The team he has collected is nothing short of top notch service providers which can and will navigate the complex world of insurance to set your mind, as they do mine, at ease. From life, auto, home, and even pet policy's the Jeff Mossman - State Farm Insurance Agency has myself and my beloved family protected! Thanks Team"
We responded:
"Thank you Adrian!! We are awfully fond on our Team also!! :-) We appreciate you!"
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Nevaeh Brickey

May 16, 2025

5  out of  5
rating by Nevaeh Brickey
"I really appreciated the help from this group of great people! They are very supportive and nice, especially Krissy! She is the best!"
We responded:
"Thank you so much Nevaeh! We love being your local agency!"
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Moni Jibben

May 16, 2025

5  out of  5
rating by Moni Jibben
"Everyone at Jeff Mossman’s office is great to work with."
We responded:
"Thank you Moni!! We love being your local insurance advisors!!"
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Crystal Basnett

April 29, 2025

5  out of  5
rating by Crystal Basnett
"Wonderful assistance! I love working with State Farm!"
We responded:
"Thank you Crystal!! We are so happy to be your local advisors! Looking forward to working hard for you guys! - Jeff, Chris, Sara, Krissy, and Ashley"
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Dylan Fernandes

April 15, 2025

5  out of  5
rating by Dylan Fernandes
"Great feedback, patience and understanding. Made the process of switching car insurance extremely easy"
We responded:
"Thank you for the 5-Star review Dylan!! We appreciate you!!"
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Loretta Elmore

April 3, 2025

5  out of  5
rating by Loretta Elmore
"If anyone is needing insurance for their car or home I highly suggest you go see Jeff and the ladies. They were able to save me a lot of money on both. They are very friendly. It was nice having the one on one connection. I am extremely happy with my overall experience. A huge thank you to Sara for taking such good care of me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Steve Becker

April 2, 2025

5  out of  5
rating by Steve Becker
"Offered a lot of help…..excellent service!!!!!"
We responded:
"Thanks Steve!! We love being your local agency and insurance advisors!!"
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Dustin Williams

February 7, 2025

5  out of  5
rating by Dustin Williams
"Awesome customer service."
We responded:
"Thank you Dustin!! We love being your local Agency!"
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Mike Prillmayer

September 21, 2024

5  out of  5
rating by Mike Prillmayer
"Awesome people hands down"
We responded:
"Thank you so much for the review, Mike!! We love being your local Agency!!"
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Rebecca McCue

September 12, 2024

5  out of  5
rating by Rebecca McCue
"Jeff and his staff are always friendly, professional and helpful; it's comforting to be able to speak to someone local when you have questions about your policy."
We responded:
"Thank you Rebecca! We love being your Agency!"
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jeff c

May 1, 2024

5  out of  5
rating by jeff c
"Jeff is a great guy to work with. All around great guy!"
We responded:
"Thank you Jeff, we appreciate you!!!"
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Amanda Cox

February 4, 2024

5  out of  5
rating by Amanda Cox
"Most businesses only hear about their level of service when it's BAD, so I'm here to sing the praises of Jeff Mossman - State Farm Insurance Agent and his team. We recently moved, and ended up buying our new house before selling our former. We easily decided to stay with Jeff's insurance team as they have always been wonderful to work with. In all the paperwork, moving, and general hubub of September, terminating the homeowner's policy for our old house completely slipped my mind. Fast forward to mid-January, when I received a call from our SF office asking if we had listed our former house yet, as we were carrying two homeowner's policies. 😬 I. WAS. MORTIFIED. It could have been a VERY expensive oversight on my end, but Kris in the office reassured me it would be fine and they would handle it. One month later, and I have received a check for the amount I had overpaid for 4 months. THANK YOU for handling what could have been an extremely costly mistake!"
We responded:
"Thank you Amanda!! We love being your Agency!!"
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Bob Manker

January 12, 2024

5  out of  5
rating by Bob Manker
"I'd like to thank Jeff Mossman and his crew along with State Farm and safelite. I found a chip in my windshield yesterday. I filed a claim on the app. I was contacted by Jeff's office who contacted safelite and I'm getting my windshield changed at 1:00 pm. Less than 24 hours after the claim!!!!! I switched because rates were lower and service was better than previous company. Thank you to everyone......."
We responded:
"Thanks Bob! We appreciate being your local Agency!"
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Emily

September 2, 2023

5  out of  5
rating by Emily
"I just switched over to State Farm and Jenny was super awesome!! She reached out to me within days of getting a quote online, was able to get me more accurate quote very quickly, and just made the transition process very smooth, painless, and effortless. She was very friendly, very helpful, and had a wonderfully positive attitude with a great sense of humor. I enjoyed meeting with her!!"
We responded:
"Thank you Emily!! And yes we agree with your review of Jenny! She is an awesome part of our Team. Welcome to our local Agency. We appreciate you!!"
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Chris w

August 14, 2023

5  out of  5
rating by Chris w
"very professional and well done with great service."
We responded:
"Thank you Chris!! We look forward to protecting you! Stop by locally anytime you need us!!"
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Christy Marsik

August 11, 2023

5  out of  5
rating by Christy Marsik
"Very fast simple quote online. Very affordable prices and easy to work with. Jenny was a super help on the phone. So happy with Jeff."
We responded:
"Thank you Christy!! We look forward to being your local agency for years to come!!"
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Tonya Quesada

August 10, 2023

5  out of  5
rating by Tonya Quesada
"Jenny made the process fast and painless. She was very friendly and eager to answer all my questions!"
We responded:
"Thank you Tonya!! We are excited to be your local agency right here in Jacksonville!!"