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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Teri Femmer

Teri Femmer

June 3, 2026

5  out of  5
rating by Teri Femmer
"I hadn't been able to find homeowners insurance for years that would accept me and they did. Thank you so much for the peace of mind you have given me"
We responded:
"Wow, thank you for the 5-star review, Teri! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch"
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Teresa Howard

June 2, 2026

5  out of  5
rating by Teresa Howard
"I had called the night before coming in, Chrissy had everything ready and made the process of getting reinstated so simple. She offered quotes on life Insur quickly and effortlessly. I really enjoyed my short time with her! Great job Chrissy...thank you again ! 👏👏😎"
We responded:
"Krissy is simply one of the best!! We are blessed to have her on our team and we are also blessed to be your Insurance Agency! Thank you for the great review!"
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Carolyn Sims

May 19, 2026

5  out of  5
rating by Carolyn Sims
"They have always helped me when I needed help and insurance. I highly recommend them for your insurance needs."
We responded:
"We have always been proud to be your local Agency and love having you as our customer. Thank you for your business!!"
Profile photo of Connie Cooper

Connie Cooper

May 15, 2026

5  out of  5
rating by Connie Cooper
"Krissy was great to work with and super helpful. She was able to save me almost $30/mo."
We responded:
"Thank you Connie! We are proud of Krissy and we are certainly proud to have you as our customer and love being your local agency!"
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Brian Joslyn

May 6, 2026

5  out of  5
rating by Brian Joslyn
"It's really nice to be able to get personal in person service. Especially in this day and age of press 1 press 2 press 3"
We responded:
"Thank you Brian!!! We appreciate your business!!!!"
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Kevin Carriger

April 21, 2026

5  out of  5
rating by Kevin Carriger
"I've been with Jeff and Chrissy,for years and have always been treated like family."
We responded:
"Thanks Kevin!!! We love being your local agency!!!"
Profile photo of Sandy Taylor

Sandy Taylor

April 8, 2026

5  out of  5
rating by Sandy Taylor
"I was very pleased when I came back to State Farm. Krissy was so informative of what I exactly needed with everything. I’m so happy to be back !"
We responded:
"Thank you Sandy!! Welcome back we appreciate your business!! "
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Sande Nist

April 8, 2026

5  out of  5
rating by Sande Nist
"Chrissy is outstanding knows the business very well"
We responded:
"Thank you for the great review!! Welcome appreciate your business!"
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Jamie Potter

April 4, 2026

5  out of  5
rating by Jamie Potter
"Great people to work with and very helpful 👍"
We responded:
"Thank you for the 5-Star review Jamie! We have always appreciated the relationship with you guys and appreciate your business!!"
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Richard Aring

April 2, 2026

5  out of  5
rating by Richard Aring
"Great people to work with. Very professional staff who have your best interests at mind."
We responded:
"Thank you Richard! We appreciate being your local insurance advisors!!"
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Steve Becker

April 1, 2026

5  out of  5
rating by Steve Becker
"Offered a lot of help…..excellent service!!!!!"
We responded:
"Thanks Steve!! We love being your local agency and insurance advisors!!"
Profile photo of Crystal Basnett

Crystal Basnett

March 31, 2026

5  out of  5
rating by Crystal Basnett
"Wonderful assistance! I love working with State Farm!"
We responded:
"Thank you Crystal!! We are so happy to be your local advisors! Looking forward to working hard for you guys! - Jeff, Chris, Sara, Krissy, and Ashley"
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Janell Harbour

March 19, 2026

5  out of  5
rating by Janell Harbour
"Always amazing when I need help!"
We responded:
"Thank you Janell!!! We love being your local Agency here in Jacksonville!!"
Profile photo of Janis Lockwood

Janis Lockwood

March 17, 2026

5  out of  5
rating by Janis Lockwood
"Very professional, immediate service which has been our experience since being with Mossman for years! Very helpful!"
We responded:
"Thank you Janis!!! We have always valued our relationship with you and love being your local Agency!"
Profile photo of Paige Drane

Paige Drane

March 12, 2026

5  out of  5
rating by Paige Drane
"Wonderful experience switching from Progressive to State Farm. Saved over 1k bundling all my policies together for the house, 2 Harleys and 2 vehicles and ended up getting even more coverage! Highly recommend!"
We responded:
"Thank you Paige!! We've loved being your local advisors over the years!!!"
Profile photo of Thomas Brogdon

Thomas Brogdon

March 12, 2026

5  out of  5
rating by Thomas Brogdon
"Been with state farm for over 2 years , ask for Krissy. She is the best ever . Got all my insurance questions answered, and did the work . Thank you krissy"
We responded:
"Thank you sir! We appreciate your 5-Star Review and we agree with you on Krissy!! She is an important part of our whole team and truly cares about our customers!!!"
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Todd Lovekamp

February 27, 2026

5  out of  5
rating by Todd Lovekamp
"Great staff, very knowledgeable and helpful, wonderful service in all different areas of insurance."
We responded:
"Thank you Todd!!! I We love being your local Agency!!!"
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Heather Petefish

January 29, 2026

5  out of  5
rating by Heather Petefish
"My insurance went from $224 A month with another insurance company. Switch to State Farm and it went down to $77 A month for the exact same coverage"
We responded:
"Thank you Heather!! We appreciate your business so much and love being your local Insurance advisors!"
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Thomas Mullett

December 31, 2025

5  out of  5
rating by Thomas Mullett
"I love this insurance company it's the best one around. Every time you walk in the door you get greeted with a smile and a hello how may I help you. And they alwaysake sure you are happy and taken care of before you leave."
We responded:
"Thank you Thomas! We appreciate your business big time!"
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Jackie Davis

December 23, 2025

5  out of  5
rating by Jackie Davis
"Jeff and his staff were very helpful with options, helping me make decisions that were best for our family."
We responded:
"Thank you Jackie! We appreciate being able to serve you for your insurance needs and we appreciate you choosing us here locally!"
Profile photo of Josie Sally

Josie Sally

December 10, 2025

5  out of  5
rating by Josie Sally
"I moved from Jacksonville, IL in 2014, and I still continue to use Jeff Mossman for all my insurance needs. Krissy is so helpful, and anytime I need to make a change or addition, they make it effortless. Highly recommend!"
We responded:
"Thank you for the great review, Josie! We so appreciate your business and will continue to work hard to keep earning it every day! We love being your local agency!!"
Profile photo of Glenn J Garman

Glenn J Garman

December 9, 2025

5  out of  5
rating by Glenn J Garman
"Wonderful place they very nice. And they take time to talk to you. I've always been treated nice and respectful. Awesome place to go"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Doug Thompson

December 4, 2025

5  out of  5
rating by Doug Thompson
"The Mossman office is absolutely wonderful. We had a situation in which our vehicle was damaged and the office was there every step of the way. They made sure we had a rental car until our vehicle was finished and helped guide us in the correct direction. Their communication with us throughout the ordeal was phenomenal."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to help you guys and we look forward to earning your business for years to come! We appreciate you guys!"
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Lisa Brunstein

December 3, 2025

5  out of  5
rating by Lisa Brunstein
"Jeff Mossman and his team have been great to us for many years. Recommend them if your looking for insurance."
We responded:
"Thanks so much Lisa!!! We have appreciated you and your family all these years, and we look forward to continuing to earn your business for many many more!!"
Profile photo of Cindy Jordan

Cindy Jordan

December 2, 2025

5  out of  5
rating by Cindy Jordan
"Great service, communication, expertise!"
We responded:
"we are so thankful to be your local agency, Cindy! Thank you for your continued business and thank you for the review!!!"